Contact Us

Our Customer Care Team is available to answer questions.  You may find the information you need by browsing the information in the links below. We’re happy to assist you in any way we can.



For support on your My Signing Time Subscription or Digital products is powered by our partners at Platform Purple. Their expert support team is ready to help you!

Click here and complete ticket: Digital & Subscription Support


For Support with purchases made on our Official Signing Time Amazon Store

To purchase DVDs, visit our Official Signing Time Amazon Store. If you have questions about your Amazon order or need support on a product you purchased, please contact Amazon.


For general questions that are not related to DVDs or Digital products:

Our Office Hours: Monday – Friday 9am-5pm MST


Our customer care team will return your email within 24 -48 hours. Please send detailed information with your question, including your order number, if you have made a purchase.

Two Little Hands Productions
870 E. North Union Ave.
Midvale, UT 84047

Purchase Order Support

Schools, Libraries, Institutions, or Companies ONLY – if you are inquiring about a purchase order, need a quote, or have Company related questions.

We accept official company purchase orders for DIGITAL products only. Digital products can be found on and videos can be purchased or we have site-licenses available for groups. You can find pricing on For DIGITAL purchases, visit our digital store, My Signing TimePLEASE NOTE: Include an email on your purchase order so we can send you a confirmation of the order being placed. The email is especially important when ordering digital products, as the login for the digital account is set up under an email.

Schools, Libraries, or Companies Email:

Office Hours: Monday – Friday 9am-5pm MST

Fax: (801) 676-4441

Two Little Hands Productions
870 E. North Union Ave.
Midvale, UT 84047



Placing an Order


Answers to Frequently Asked Questions (FAQs)


Get help with digital products or subscriptions

Digital FAQs


To offer feedback on our products or website, please send an email to We appreciate your input!

Signing Time Academy Contact Information

Kelly Konieczki, Academy Associate Director


Office Hours Monday – Friday 9 AM to 3 PM EST

Amy McKnight, Academy Specialist


Office Hours Monday – Friday 9 AM to 3 PM CST


LeeAnn Mason, Academy Specialist


Office Hours Monday – Friday 10 AM to 3 PM MST