Ordering FAQs

Choosing products

Placing your order

Q. I don’t know what to order. Where do I start?

Please visit our Getting Started page or get detailed information about our product lines on our Product Information page.

If you have any questions, please feel free to email us at info@signingtime.com. We’d be happy to advise you!

Q. I already have Baby Signing Time. What’s next?

We recommend the My Signing Time Digital Subscription. The Subscription gives you 1000+ ASL signs along with sentence structure and ASL grammar. You get access to EVERY video that we have produced, plus new content is added regularly.

Q. How can I find out more about your products?

Q. Are your DVDs formatted for use outside the US?

Our DVDs are formatted for all regions.

Q. What are my options for placing an order?

  • Online Store

    Our Online Store will direct you to our Official Signing Time Amazon Store and your DVDs and Flash Cards will ship from Amazon.

  • Digital Shop

    Get EVERY video that we have made with a My Signing Time Digital Subscription. 1000+ ASL Signs. We are adding new content regularly. Watch on your computer, tablet, phone, smart TV, Roku and more.

  • By purchase order (for libraries, schools, and government agencies)
    • Send your organization’s authorized Purchase Order to purchaseorders@twolittlehands.com
    • Digital to purchase: see our products on MySigningTime.com. IMPORTANT: Include an email address for the person who will access the account so instructions can be sent on how to get the product.
    • Digital Subscriptions: We accept POs for Yearly Subscriptions only. IMPORTANT: Include an email address for the person who will access the account so instructions can be sent on how to get the product.
    • DVDs: All DVDs and Flash Cards will be sent via Amazon. Include shipping costs on your PO. Limited to on-hand stock in our Official Signing Time Amazon Store. We will not ship any products from other sellers, including Amazon.
    • Do you accept purchase orders?

Q. What forms of payment do you take?

  • DVD orders are processed by Amazon when you place an order.
  • Digital My Signing Time orders are processed with a credit or debit card.

Q. Can I find out how much shipping will be before I complete my order?

Since we ship through Amazon, if you are a Prime member, you will get free standard shipping (per Amazon), or pay their shipping fees if you are not a Prime member.

There is not shipping costs with My Signing Time digital products.

Q. How will I know if my order was placed?

For orders on MySigningTime.com, you will get an email confirmation within a few minutes after placing your order. Be sure to read through it, as it gives you instructions on how to access your digital product and customer support information. We suggest you archive your email for future reference.

Q. Do you accept purchase orders?

Yes. Please follow these steps to complete your order:

  • All POs must have the vendor name as Two Little Hands Productions, 870 E North Union Ave. Midvale, UT  84047
  • Our tax id is: 30-0060566
  • We must have your school or company Purchase Order to fulfill orders.
  • Pricing and information for digital products can be found on mysigningtime.com. Click on the product image for information.
  • Pricing and availability for DVDs and Flash Cards can be found on our Official Signing Time Amazon Store. Products are limited to stock on Amazon. We ship only from our Amazon Store
  • Email your Purchase Order to purchaseorders@twolittlehands.com or fax to 801-676-4441.
  • We will invoice your institution for payment. Our terms are net 30.
  • If you need a quote, please email purchaseorders@twolittlehands.com with the items you are purchasing, your name, school name, and contact information.
  • IMPORTANT – Include an email on the PO
    • Digital products: Include an email for the person who will be accessing the digital products so we can send instructions on how to get the products.
    • DVD products: Include an email for shipping confirmation. The DVD order is placed through Amazon and they will send you a shipping confirmation with the tracking number.

Digital Products

  • Subscription – we accept POs for our Yearly Subscription only. This is a non-renewing subscription and will expire in 12 months from time of activation.
  • You can order any of our digital products for purchase. They will not expire and you will incur no other charges.

DVD Products

  • DVDs are shipped through our Official Signing Time Amazon Store.
  • You will need to pay shipping costs, which depend on the size of the order.
  • Limited to stock on hand at Amazon.
  • We ship products from our Amazon Store only. No shipments will be made from other sellers, including Amazon.

Q. Are your products available in stores?

Two Little Hands products are not currently available in major retail outlets. There may be a Signing Time Academy Instructor near you that carries product. Find an Instructor near you.