- I don’t know what to order. Where do I start?
- I have Baby Signing Time. What’s next?
- How can I find out more about your products?
Placing your order
- What are my options for placing an order?
- What forms of payment do you take?
- Can I find out how much shipping will be before I complete my order?
- How will I know if my order was placed?
- Do you accept purchase orders?
- Are your products available in stores?
Q. I don’t know what to order. Where do I start?
Please visit our Getting Started page or get detailed information about our product lines on our Product Information page.
If you have any questions, please feel free to email us at email@example.com. We’d be happy to advise you!
Q. I already have Baby Signing Time. What’s next?
We recommend the My Signing Time Digital Subscription. The Subscription gives you 1000+ ASL signs along with sentence structure and ASL grammar. You get access to EVERY video that we have produced, plus new content is added regularly.
Q. How can I find out more about your products?
- Visit our Signing Time Official Amazon store for DVDs and flash cards.
- Visit MySigningTime.com for digital videos.
- Learn more about our Signing Time products
Q. Are your DVDs formatted for use outside the US?
Our DVDs are formatted for all regions.
Q. What are my options for placing an order?
- We closed our online store and have discontinued DVDs. What we have left is listed on our Official Signing Time Amazon Store and DVDs and Flash Cards will ship from Amazon.
- Digital Shop Get EVERY video that we have made with a My Signing Time Digital Subscription. 1000+ ASL Signs. We are adding new content regularly. Watch on your computer, tablet, phone, smart TV, Roku and more.
- By purchase order (for libraries, schools, and government agencies)
- Send your organization’s authorized Purchase Order to firstname.lastname@example.org
- Digital to purchase: see our products on MySigningTime.com. IMPORTANT: Include an email address for the person who will access the account so instructions can be sent on how to get the product.
- Digital Subscriptions: We accept POs for Yearly Subscriptions only. IMPORTANT: Include an email address for the person who will access the account so instructions can be sent on how to get the product.
- DVDs: All DVDs and Flash Cards will be sent via Amazon. We do not accept purchase orders for items on Amazon. If you wish to purchase on Amazon, you can view any on-hand stock on our Official Signing Time Amazon Store. We will not ship any products from other sellers, including Amazon.
- Do you accept purchase orders?
Q. What forms of payment do you take?
- DVD orders are processed by Amazon when you place an order.
- Digital My Signing Time orders are processed with a credit or debit card.
Q. Can I find out how much shipping will be before I complete my order?
Since we ship through Amazon, if you are a Prime member, you will get free standard shipping (per Amazon), or pay their shipping fees if you are not a Prime member.
There are no shipping costs with My Signing Time digital products.
Q. How will I know if my order was placed?
For orders on MySigningTime.com, you will get an email confirmation within a few minutes after placing your order. Be sure to read through it, as it gives you instructions on how to access your digital product and customer support information. We suggest you archive your email for future reference.
Q. Do you accept purchase orders?
Yes. Please follow these steps to complete your order:
- All POs must have the vendor name as Two Little Hands Productions, P.O. Box 9132, Midvale, UT 84047
- Our tax id is: 30-0060566
- We must have your school or company Purchase Order to fulfill orders.
- Pricing and information for digital products can be found on mysigningtime.com. Click on the product image for information.
- We accept Purchase Orders for Annual My Signing Time Subscriptions only. This is a non-renewing subscription and will expire in 12 months from time of activation.
- We also accept Purchase Orders for My Signing Time Purchased Digital Videos. They will not expire and you will incur no other charges.
- We no longer accept purchase Orders for DVDs. DVDs and Flash Cards have been discontinued. Any remaining inventory can be found on our Official Signing Time Amazon Store. Products are limited to stock on Amazon, must be purchased and shipped from Amazon.
- Email your Purchase Order to email@example.com or fax to 801-676-4441.
- We will invoice your institution for payment. Our terms are net 30.
- If you need a quote, please email firstname.lastname@example.org with the items you are purchasing, your name, school name, and contact information.
- IMPORTANT: Include a name and email for the person who will be managing the digital products so we can send instructions on how to access the account.
Q. Are your products available in stores?
Two Little Hands products are not currently available in major retail outlets. There may be a Signing Time Academy Instructor near you that carries product. Find an Instructor near you.